Emails and changes

Confirmations go out. Changes look after themselves.

Every booking gets an email in your name with what, when, where and how to pay. If plans change, the customer cancels or moves it from that email, inside your rules, and your calendar keeps up.

On every plan. No commission.

What it does for you

Fewer messages back and forth.

Lotus Pilates
Pay to confirm
Hi Ken Wong, your spot is held. Pay below to confirm your booking.
Payment instructions
Pay HK$280
FPS: 9123 4567 (Lotus Pilates)

No more "is my booking confirmed?"

The confirmation goes out the moment someone books, with your logo, the details and how to pay.

Cancellations and rescheduling
Cutoff before the start
12 hours before the start
Reschedules allowed per booking
2 times
No customer changes within 12 hours of the start. Pack credits return only on a timely cancel.
A booking can move 2 times. After that they contact you.

Changes without the back and forth

Customers cancel or move from the link in their email. You set the cut-off and how many times a booking can move.

Mia Chan23 Oct, 7:00 PM · OTTER-482
Customer replied
Customer replies
22 Oct, 18:41
Running 10 minutes late, see you soon.

Replies still reach you

When a customer replies to a booking email, it lands in your inbox, photos included.

Inbox
HeyBooking9:41 AM
Ken Wong says they have paid: Mat Pilates, Thu, Oct 23
HeyBooking9:12 AM
New booking: Mat Pilates, Mia Chan
HeyBookingYesterday
New booking: Reformer Pilates, Ivy Tsang

Told about what matters

A short email to you when someone books, and when a customer says they have paid.

How it works

Your rules, kept for you.

  1. Set your rulesHow close to the start a booking can be cancelled or moved, and how many moves are allowed.
  2. Customers bookThe confirmation arrives straight away, in your colours.
  3. Plans changeThey open the email, pick another time or cancel, and the spot opens for someone else.

Questions

Good to know

Can customers still message me on WhatsApp?

Of course. HeyBooking does not replace WhatsApp. It takes the routine bookings and changes off it.

Are messages sent by SMS?

No. Booking messages go by email.

Set up by chat

Describe your business. Get a booking page in minutes.

No forms. Tell the set-up chat what you offer, when and for how much, or give it your website. It builds your booking page while you type. Check it, change anything, then keep it.

Free to try. No account needed until you keep it.

Try it with your own classes.

Free plan, no card. Or describe your business to the set-up chat and see your page in a few minutes.